This document is an electronic record in terms of the Information Technology Act, 2000, and rules thereunder as applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND TO ALL THE TERMS OF THIS PRIVACY POLICY AND OUR WEBSITE TERMS OF USE AND ANY OTHER TERMS AND CONDITIONS ON THE WEBSITE. IF YOU DO NOT AGREE TO THESE TERMS OR ANY OTHER TERMS AND CONDITIONS ON THE WEBSITE, EXIT THIS PAGE AND DO NOT ACCESS OR USE THE WEBSITE. This privacy policy (“Privacy Policy”) governs the use of information by New Leaf Retail Technologies Private Limited, a company incorporated under the Companies Act, 2013, and having its registered office at Near Petrol Pump, Simbhalka, Shamli, Shamli, Uttar Pradesh 247776 (hereinafter referred to as “Furnifyfactory,” “we” or “us”) that is obtained through the use of its website https://furnifyfactor.com/ (“Website”) by the users (“User” or “you”).

1. Consent

1.1 By using the Website and/or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy.

1.2 You agree that all personal data shall be retained until such time required for the purpose of furnifyfactory or required under applicable law, whichever is later. Non-personal information will be retained indefinitely.

2. Information collection and Uses

2.1 Name, Email ID, Shipping and Billing Address, Phone Number - This data is collected directly from Users of the Website. It is used to identify the User, deliver goods and services, identify "lookalike" customers, and for security and fraud prevention.

2.2 Commercial Information - We do not collect payment card numbers and pins. Checkout happens through a third-party portal of our payment gateway. We are provided details of the mode of payment and the bank used. We may use this information to provide targeted discounts and promotions and to analyze sources of traffic.

2.3 Internet and network activity like IP addresses and location - We collect this data automatically when you visit our Website. It is used to analyze location-based aggregate data and sources of traffic. This data is also used to provide goods or services and targeted promotions.

2.4 Communication data - We store all call records and WhatsApp communication with Users. This is used for quality, training purposes, and for safety and fraud prevention.

2.5 Social Media reviews - We may choose to reshare customer reviews on Facebook, Instagram, and other social media. This data is used to measure User engagement and for security and fraud prevention. We obtain this data directly when Users share our content, post with our products, or tag us.

2.6 Other sources - We may use other sources to draw data to identify customers, deliver goods, customize and personalize advertisements, identify new customers, and for security and fraud prevention.

2.7 Information update - From time to time, we may ask you to update your contact & other information with us on the Website or through any other approved channels. This is to help keep you updated on services, any changes in the services, and its enhancements. We will not be liable for any failure or default to notify you of any service, any change in service, or its enhancement if you fail to update such Information in a timely manner.

3. Access to data

3.1 furnifyfactory collects your personal data to enable us, amongst other things, to provide the Website to the Users. We take all steps reasonably necessary to protect against the unauthorized access, use, alteration, disclosure, or destruction of personal data of the Users.

4. Security

4.1 Data Sharing - furnifyfactory does not share User data with third parties in exchange for money. We transfer personal data to third parties to obtain their services (for example, for Facebook and Google Ads). We are always careful with User data, and we intend to comply with all regional legislation.

4.2 Customer Notifications - furnifyfactory gives the option to Users to opt out of email marketing and marketing on other media. You can email us at care@furnifyfactory.com if you are receiving communication that you do not wish to subscribe to.

4.3 Use of Cookies - furnifyfactory uses cookies to improve User experience and to increase Website load speeds. Users are advised to check their web browser settings if they do not want to share cookies. Some of the User tracking is done by Google and Facebook. You can refer to Google and Facebook's privacy policy for reference.

4.4 External Links - Although furnifyfactory only includes verified links on the Website, furnifyfactory does not take guarantee for the quality of the links. Users are advised to exercise caution while clicking on any links. furnifyfactory cannot be held liable for any damage caused due to external links.

5. Review and Updates

5.1 We regularly review and update our Privacy Policy, and we request you to regularly review this Privacy Policy. It is also important that the information we hold about you is accurate and current. Please keep us informed if your information undergoes any change during your relationship with us. We are not responsible for any inaccurate information you provide to us, which may affect your experience when using the Website.

5.2 We may update or amend this Privacy Policy at any time, with or without advance notice. In the event there are significant changes in the way the Company treats the User's information, the Company will display a notice on the Website.

6. Opt-out rights:

6.1 In the event, you do not wish that your data to be used for the purposes mentioned herein or you wish to withdraw consent for the use of your data, please contact us at care@furnifyfactory.com. In such events, we may not be in a position to provide you any benefits or services. Also, if you choose not to share your name and/or mobile number, your registration from the Website may be terminated.

7. Data Accuracy, Verification, and Supplementation:

7.1 It is in User’s interest and it is furnifyfactory's objective to have accurate, current, and complete data concerning Users and their account. We have strict procedures that our employees abide by to meet this objective. While some procedures are required by central, state, or RBI regulations, we have implemented additional procedures to maintain accurate, correct, and complete financial information, including processes to update information and remove outdated information. If you believe that we have incorrect information about you or your accounts, please intimate us. We will correct any erroneous information as soon as possible.

8. Force Majeure:

8.1 Notwithstanding anything contained in this Policy or terms of use or other terms and conditions on the Website or elsewhere, furnifyfactory shall not be held responsible for any loss, damage, or misuse of your personal data if such loss, damage, or misuse is attributable to a Force Majeure Event (as defined below).

8.2 ‘Force Majeure Event’ shall mean any event that is beyond the reasonable control of furnifyfactory and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer, computer system or computer network, computer crashes, breach of security and encryption (provided beyond reasonable control of furnifyfactory), power or electricity failure, or unavailability of adequate power or electricity.

8.3 While furnifyfactory will endeavor to take all reasonable and appropriate steps to keep secure any personal data which we hold about Users and prevent unauthorized access, Users acknowledge that the internet or computer networks are not fully secure and that furnifyfactory cannot provide any absolute assurance regarding the security of Users' personal data.

9. Grievance Officer

9.1 If you have any complaints, grievances, or concerns with respect to the Website or this Privacy Policy, please inform such matters to the designated Grievance Officer as mentioned below in writing or through electronic mail:

Name: Sagar Sehrawat

Contact Details: dmsagarsehrawat@gmail.com

Designation: Director

10. Governing Law and Jurisdiction

10.1 This Privacy Policy is governed by and operated in accordance with the laws of India. If any of the parties wish to seek legal recourse, the courts in Uttar Pradesh, India shall have exclusive jurisdiction over all matters arising pursuant to this Privacy Policy.