Shipping Policy

Shipping Policy

Last updated: 28 January 2026

Welcome to FurnifyFactory. This Shipping Policy explains how orders placed on https://furnifyfactory.com are processed, dispatched, and delivered across India.

By placing an order on our Website, you agree to the terms outlined below.

1. Order Processing

  • All orders are processed after successful payment confirmation

  • Order processing does not include weekends or public holidays

  • You will receive an order confirmation via email once your order is placed

2. Dispatch Timelines

a) Ready-to-Ship Products

  • Ready-to-ship items are typically dispatched within 2–5 business days from the order confirmation date

b) Made-to-Order Products

  • Made-to-order or customized furniture requires additional manufacturing time

  • Such products typically take 10–15 business days to be manufactured before dispatch

  • Dispatch timelines may vary depending on product specifications, materials, and production capacity

The estimated dispatch timeline will be communicated at the time of order confirmation.

3. Delivery Timelines

  • Delivery timelines begin after dispatch, not from the order date

  • Standard delivery usually takes 5–10 business days, depending on your location

  • Delivery to remote or non-metro areas may take additional time

Delivery timelines are estimates and may vary due to courier partner operations, weather conditions, or unforeseen circumstances.

4. Shipping Charges

  • Shipping charges, if applicable, will be clearly mentioned at checkout

  • Any additional charges for special delivery services (such as installation or floor delivery) will be communicated separately

5. Delivery Partners

FurnifyFactory works with trusted third-party courier and logistics partners to ensure safe and timely delivery of furniture items.

6. Delivery Conditions

  • Please ensure someone is available at the delivery address to receive the order

  • Customers are advised to inspect the package at the time of delivery

  • Any visible damage to the outer packaging should be reported immediately to the delivery personnel and to our support team

7. Delayed or Failed Deliveries

Delivery delays may occur due to:

  • Incorrect or incomplete address details

  • Unavailability of the customer at the time of delivery

  • Natural disasters, strikes, or force majeure events

In such cases, FurnifyFactory will make reasonable efforts to reattempt delivery. Additional charges, if any, may be borne by the customer.

8. Change of Shipping Address

  • Requests for address changes must be made before dispatch

  • Once an order has been dispatched, address changes may not be possible

Please contact us at care@furnifyfactory.com for assistance.

9. International Shipping

Currently, FurnifyFactory ships only within India.

10. Policy Updates

FurnifyFactory reserves the right to modify or update this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon being published on the Website.

11. Contact Information

For any questions related to shipping or delivery, please contact:

FurnifyFactory
Email: care@furnifyfactory.com
Website: https://furnifyfactory.com